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Enhance your account's security with Two-Factor Authentication

The CardUp Team Apr 5, 2022 9:15:22 PM
With an authenticator app you can make your account even more secure

It is like installing a deadbolt lock on your door – except now it is on your CardUp account.


What is 2FA?

Two-Factor Authentication (2FA) is an additional check to ensure that it is really you who is logging into your account. It requires you to enter a six-digit code generated from your authenticator app on your smartphone or tablet to confirm the login is done by you.


With an authenticator app you can make your account even more secure

Did you know?

Based on statistics*:

  • 85% of breaches involved a human element

  • 61% of breaches involved credentials being compromised

  • The costs of these incidents resulted in deficits of well over US$1.5 million

*Source: 2021 Verison Data breach Investigation Report


How to enable 2FA on your CardUp account


1. Download an Authenticator app

An authenticator app generates unique six-digit codes which you will then enter on CardUp every time during login once 2FA is enabled.

We recommend using Google Authenticator (iOS/Android) or Microsoft Authenticator (iOS/Android). You may also use any other authenticator apps that you prefer.


2. Log in to your CardUp account

You can log in here.


3. Go to Settings > Security

Enable 2FA by following the instructions on the Authentication setup. You will be prompted to scan a QR code or enter a text code.

Go to the Settings tab on your CardUp account

On your authenticator app, add a new authentication (+). Either scan the QR code or enter the text code into your app. Once you have done so, a six-digit code will appear on your app. Enter the six-digit code on CardUp.

Please ensure that you save the recovery codes on your smartphone or tablet. It comes in handy if you do not have access to your authenticator app.


4. Done! Your CardUp account is now enhanced with 2FA


Ready to add another lock to your account?

Set up 2FA for your CardUp account


For the full step-by-step instruction on setting up 2FA, click here >


Additional ways to secure your account

If you have already set up 2FA on your account, there are also more ways you can further secure your account.
  • Use unique, strong passwords
  • Do not use the same password for your accounts
  • Use a secure and trusted browser
  • Do not enter your password on an unsecured network

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